Case Study

Jacobs

Transforming infrastructure contract management for Jacobs with Affinitext

Summary

Jacobs, a global leader in infrastructure delivery, needed a solution that could handle the complexity of managing a 35-year, $3 billion P3 (Public-Private Partnership) project. The solution: Affinitext’s Intelligent Document Platform. 

By transforming project contracts into intelligent digital assets, Jacobs significantly improved contract management—boosting efficiency, reducing risk, and securing long-term success. Affinitext reshaped Jacobs’ operational approach, enabling faster, more confident decision-making and fostering collaborative success across the entire project lifecycle.

The challenge

Jacobs faced a series of challenges common to long-term infrastructure contracts:

Complexity across time – A 35-year agreement with evolving amendments required constant oversight and the ability to adapt quickly.

Amendment risks – Without a single, fully conformed contract version, teams often relied on outdated or inconsistent documents, increasing the risk of misinterpretation and error.

Staff turnover – With retirement and turnover inevitable, bringing new team members up to speed was inefficient, and institutional knowledge was at risk.

Slow, manual research – Time-consuming contract searches and understanding caused delays and increased the risk of non-compliance.

Jacobs needed a solution to navigate these obstacles and secure their contract’s future success.

“Managing a 35-year PPP project requires more than a document repository—it demands intelligent, live contract data you can trust.”

The Affinitext solution

“Affinitext allows us to instantly access and cross-reference contract clauses, making our team significantly more efficient. What once took hours now takes minutes.” Catalanotte, Jacobs

Jacobs implemented Affinitext’s Intelligent Document Platform and transformed how their teams work with contracts - from static documents to smart, structured data:

  • Fast, precise navigation: Instant access to contract clauses and definitions across contract suites, saving time and boosting efficiency.
  • One truth. Always current: Ensuring every team member works from the latest, fully-conformed version, preventing costly mistakes.
  • Enhanced collaboration: Seamless sharing and annotation across teams, improving project cohesion.
  • Sustained contract integrity: Protecting long-term contract data and preventing knowledge loss due to staff turnover.

Affinitext didn’t just streamline contract management, it redefined Jacobs’ approach to large-scale infrastructure projects.

The impact and outcome

With Affinitext, Jacobs achieved real, measurable results:

  • Significant time savings: Research time drastically reduced, enabling teams to focus on what matters most.
  • Stronger compliance: Real-time access to up-to-date documents, reducing the risk of errors and costly disputes.
  • Improved stakeholder confidence: Transparency and collaboration fostered stronger relationships with stakeholders.
  • Future-proofed oversight: The project is set up for continued success, with every contract milestone tracked and managed seamlessly, and knowledge captured and shared.

Affinitext empowers Jacobs to deliver with speed, confidence, and precision—now and in the years ahead.

Before and after Affinitext

  • BeforeJacobs spent hours interpreting complex contracts with confidence and dealing with misunderstandings from outdated versions. Collaboration was limited, and staff turnover threatened long-term knowledge retention.
  • AfterInstant access to contract clauses and definitions,faster research time, and seamless collaboration. Allowing Jacobs to lead with confidence. Contract accuracy and compliance soared, and project risks were drastically reduced.

Instant access to critical clauses.

“What used to take hours, now takes minutes—with certainty, accuracy, and total alignment.”

What’s next?

Jacobs continues to push the boundaries of infrastructure project management by leveraging Affinitext’s technology to optimize contract oversight across their portfolio. As contracts become increasingly complex, Affinitext provides a crucial advantage in future-proofing success.

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Learn how we can bring a new found level of intelligence to contract management.
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